List of PhilHealth Offices and Branches in Cebu

PhilHealth plays an essential role in providing access to quality health care and medical assistance to Filipinos both locally and abroad. For Cebuano, understanding one’s rights as a PhilHealth member is especially important.

Also Read: How to Add Dependents in PhilHealth

As such, this post aims to outline the various benefits of being a PhilHealth member as well as provide a comprehensive list of branches located throughout Cebu province for those who may need assistance with their inquiries or queries related to the organization.

Facebook Image: PhilHealth Region VII

What are the Benefits of Being a PhilHealth Member?

As a PhilHealth member, you are entitled to a wide range of benefits that can help make your life easier and more comfortable. Some of the benefits include free or discounted medical services, cash grants for childbirth and hospitalization, and life insurance coverage.

Medical services

As a PhilHealth member, you can enjoy free or discounted medical services from participating hospitals and clinics. This includes consultations, laboratory tests, x-rays, and surgery.


Cash grants

If you need to give birth or are hospitalized, you may be eligible for a cash grant from PhilHealth. The amount of the grant depends on the type of service you receive. For example, PhilHealth may pay for 100% of your hospital bill if you are admitted for delivery or childbirth.


Life insurance

If something happens to you, PhilHealth may provide a death benefit to your family. The amount of the benefit depends on your membership category and the number of dependents you have.


What Services Does PhilHealth Offer?

The Philippine Health Insurance Corporation, or PhilHealth, is the national health insurance program of the Philippines. It was founded in 1995 to provide affordable and quality health services to all Filipinos. PhilHealth offers a wide range of benefits, which include hospitalization, outpatient care, preventive services, and other health-related services.

To avail of PhilHealth benefits, you must first register for membership. You can register online at or any of PhilHealth’s accredited registration centers. Once registered, you will receive an identification card (ID) which you must present whenever you need medical treatment. PhilHealth is an important program that helps ensure that all Filipinos have access to quality health services. It is funded by the government and member contributions, so it is affordable for everyone. If you are not yet a member, I encourage you to sign up today!

1. Hospitalization

This includes room and board, professional fees, laboratory and diagnostic fees, drugs and medicines, and surgical supplies and equipment.

2. Outpatient Care

This includes consultation fees, professional fees, diagnostic and laboratory fees, drugs and medicines, and other related services.

3. Maternity Benefits

This includes prenatal care, delivery care, postnatal care, and infant care.

4. Disability Benefits

This includes permanent and temporary disabilities caused by sickness or accident.

5. Death Benefits

This is a lump sum benefit payment to the beneficiaries of deceased members.

6. Membership Retention Benefit

This is a cash incentive given to encourage PhilHealth members to renew their membership every year.

List of PhilHealth Offices and PhilHealth Express in Cebu

PhilHealth – Regional Office 
Address: 7th and 8th Floor, Skytower, N. Escario Street corner Acacia Street,
Cebu City 6000
Phone: (032) 233 3270

Local Health Insurance Offices

PhilHealth Cebu City
Address: G/F Golden Peak Hotel & Suites N. Escario Street, Cebu City 6000
Phone: (032) 233-3287

PhilHealth Mandaue City, Cebu
Address: Wireless Plaza, Hernan Cortes corner Lopez Jaena Streets, Subangdaku, Mandaue City 6014 Cebu
Phone: (032) 505-3022 (telefax)

PhilHealth Carcar City, Cebu
Address: Lower Ground, New Carcar City Hall, Poblacion 3, Carcar City 6019 Cebu

PhilHealth Danao City, Cebu
Address: J. D. Almendras Building, National Road, Poblacion, Danao City 6004 Cebu
Phone: (032) 324-7963; 0917 147 5041

PhilHealth Express

PhilHealth SM City Cebu
Address: 2nd Level, Government Services Express, SM City Cebu, North Reclamation Area, Cebu City
Hours: Mondays-Fridays; 10 am to 6 pm

PhilHealth Robinsons Fuente
Address: 3rd Level, Lingkod Pinoy Center, Robinsons Fuente, Osmeña Boulevard, Cebu City
Hours: Mondays-Fridays; 10 am to 6 pm

PhilHealth Robinsons Galleria
Address: 3rd Level, Lingkod Pinoy Center, Robinsons Galleria, Gen. Maxilom Avenue Extension, Cebu City
Hours: Mondays-Fridays; 10 am to 6 pm

PhilHealth SM City Consolacion
Address: 2nd Level, SM City Consolacion, Cebu North Road, Lamac, Consolacion, Cebu
Hours: Mondays, Tuesdays, Wednesdays; 10 am to 6 pm

Frequently Asked Questions

1. What are the services offered at PhilHealth Cebu branches?

A: The services offered at PhilHealth Cebu branches include:

  • Enrollment and membership renewal
  • Payment of contributions
  • Claim processing and payment of benefits
  • Insurance coverage queries and information on other programs.
  • Assistance with hardship cases
  • Customer service and inquiries.

2. Is it possible to make online payments for PhilHealth Cebu branches?

A: Yes, customers can make online payments via the PhilHealth website. Online payments are accepted through various payment gateways such as GCash, PayMaya, and other major debit and credit cards. Customers are advised to visit the PhilHealth website for more information on the available payment options.

3. Are the PhilHealth Cebu branches open during weekends and holidays?

A: No, the PhilHealth Cebu branches are typically closed on weekends and public holidays. Customers are advised to contact their local branch for more information on its opening hours.

4. How can I find out more about the services offered by PhilHealth Cebu branches?

A: You can find out more about the services offered by PhilHealth Cebu branches by visiting the official website or contacting your local branch directly. The staff at each branch will be able to provide detailed information on the available services and answer any queries that you may have.

5. Are there any restrictions on accessing PhilHealth Cebu branches?

A: Yes, some branches may have specific requirements in place to limit access due to COVID-19 regulations. Customers are advised to contact their local branch for more information on any restrictions that may be in place. Additionally, customers must wear face masks and practice social distancing when visiting PhilHealth Cebu branches.

6. Is there any help available to those who are having difficulties making payments at PhilHealth Cebu branches?

A: Yes, customers can contact their local branch directly for assistance with hardship cases. The staff at each branch will be able to provide information on the various government assistance programs that are available to help customers make their payments. Customers can also contact the PhilHealth hotline for further assistance and advice.

7. Are there priorities for those Senior Citizens, Pregnant Women, and Person with Disabilities in PhilHealth Cebu branches?

A: Yes, special priority is given to senior citizens, pregnant women, and persons with disabilities at PhilHealth Cebu branches. They can avail of special services and assistance to ensure that their transactions are processed as quickly as possible. PhilHealth Cebu branches also offer discounts for these individuals to make their payments more affordable.

8. How to get PhilHealth ID?

A: Customers can apply for the PhilHealth Cebu ID by visiting their local branch. They will need to present valid identification documents such as a passport, driver’s license or birth certificate and fill out an application form. The PhilHealth Cebu ID is required for using certain services and benefits at PhilHealth Cebu branches.

9. How will I know if my PhilHealth Cebu transactions have been successful?

A: Customers who have made a transaction at any of the PhilHealth Cebu branches will receive an email or SMS notification confirming the successful completion of their transaction. Customers can also check the status of their transactions online, by visiting the official website or by contacting their local branch directly.

10. What are the payment methods accepted at PhilHealth Cebu branches?

A: Customers can make payments at PhilHealth Cebu branches using cash, credit cards, debit cards and online banking. Customers can also pay their dues through Gcash or PayMaya, which both accept major debit and credit cards for payments.


Knowing the different branches of PhilHealth can be beneficial to individuals and families. Not only does this knowledge make it easier for one to access the services offered, but it also makes it easier to understand all the details of their coverage and plan. Having this knowledge leads to greater confidence in making sound decisions when it comes to choosing health insurance that fits a family’s lifestyle and needs.

Knowing the various PhilHealth branches allows individuals to know what type of benefits are available and what sort of payment structure may be appropriate. This provides an opportunity for further understanding the cost of care for their coverage and having better input on their decision-making process for future healthcare needs. With an informed view of the different components that come with PhilHealth, people can get a better grasp on how health insurance benefits them or their loved ones, ensuring they have adequate protection during medical emergencies.

Contact Information

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Callback Channel: 0917-898-7442 (PHIC)

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